Privacy
PolicyHow we handle your information.

Information We Collect

We may collect the following categories of personal information:

Contact and business information

• First and last name
• Email address and telephone number
• Company or organization name
• Job title and professional role
• Business website and social media profiles
• Preferred communication method

Project and marketing information

• Services you are interested in
• Project descriptions, objectives, and requirements
• Marketing budgets and estimated spending ranges
• Project timelines and expected delivery dates
• Branding guidelines, business materials, and campaign details
• Client feedback, communications, and service requests

Creative and media materials

When providing photography, videography, branding, or content production services, we may receive or create photographs, video recordings, audio recordings, graphics, logos, and other project-related materials. These materials may include identifiable individuals and other personal information.

Website and technical information

Depending on the technologies enabled on our website, we may collect IP addresses, browser and device information, pages visited, referral sources, approximate location derived from IP address, and information collected through cookies or similar technologies.

Payment and transaction information

When applicable, we may collect billing contact information, transaction records, invoices, and payment status. Payment processing details may be handled by external payment service providers.

We ask that clients avoid submitting sensitive personal information unless it is necessary for an agreed service and appropriate safeguards have been arranged.

How We Collect Information

We collect personal information when you:

• Submit an inquiry, consultation request, or other website form.
• Contact us by email, telephone, social media, or other communication channels.
• Request a quote, proposal, or service agreement.
• Enter into a business relationship with EMPR Media.
• Participate in a photography, video production, or marketing project.
• Provide creative assets or other project materials.
• Interact with website features that use cookies or analytics technologies.

We may also receive business contact information from referrals, clients, publicly available professional sources, or authorized third-party services.

How We Use Your Information

We use personal information for legitimate business activities, including:

1. Responding to inquiries and consultation requests.
2. Evaluating client needs and preparing proposals.
3. Delivering photography, video production, branding, website development, and marketing services.
4. Managing projects, client communications, and customer support.
5. Maintaining customer relationships and business records.
6. Processing payments, invoices, and contractual obligations.
7. Improving our services and operational processes.
8. Maintaining the functionality, security, and performance of our website and systems.
9. Sending promotional information where permitted by applicable law and your communication preferences.
10. Complying with legal obligations and protecting our rights.

Submitting a service inquiry does not automatically enroll you in promotional marketing emails.

Customer Relationship Management and Communications

EMPR Media uses HubSpot to organize customer inquiries, maintain contact and company records, track business opportunities, and manage customer communications.

Information submitted through our website forms may be stored and processed within HubSpot.

We also use Google Workspace for business email, document management, and internal collaboration. Communications sent to our business email addresses may be processed through Google Workspace and integrated business systems.

Access to client information is intended to be limited to authorized personnel and service providers who require it for legitimate business purposes.

Email Communications and Marketing

We may contact you regarding inquiries you submit, requested consultations, active projects, service updates, or existing business relationships.

Promotional marketing communications are treated separately from communications necessary to respond to requests or provide contracted services.

Where consent is required, we will obtain it before sending promotional communications.

You may opt out of promotional emails using the unsubscribe instructions included in those messages or by contacting us directly.

Opting out of promotional communications does not necessarily prevent us from sending essential transactional, contractual, or service-related communications.

Cookies and Website Analytics

Our website may use cookies and similar technologies to support functionality, understand visitor activity, measure marketing performance, and improve the user experience.

Depending on the tools enabled, these technologies may be provided by HubSpot, analytics providers, advertising platforms, or other third-party services.

Where legally required, we will provide appropriate notice and obtain consent before using non-essential cookies or tracking technologies.

You may also manage certain cookies through your browser settings.

The specific technologies used may change as our website and marketing services develop.

How We Share Information

We may disclose personal information to trusted service providers when reasonably necessary to operate our business and deliver requested services.

These may include:

• Customer relationship management providers, including HubSpot.
• Email, productivity, and cloud storage providers, including Google Workspace.
• Website hosting and technical service providers.
• Payment processors and accounting service providers.
• Authorized creative contractors or production partners.
• Advertising, analytics, and marketing technology providers, where applicable.
• Professional advisers or government authorities when disclosure is legally required.

We do not sell client contact information as a standalone business activity.

We do not disclose personal information to unrelated third parties for their independent promotional use without appropriate authorization, except as otherwise disclosed in this Policy or permitted by law.

Certain advertising and tracking activities may be classified as a sale or sharing of personal information under applicable privacy laws, even when no money is exchanged. Where applicable, we will provide legally required notices and choices.

Photography, Video, and Creative Content

In providing media production and related services, EMPR Media may capture, receive, edit, and store photographs, videos, recordings, and other creative materials.

We use these materials for the performance of agreed services, project delivery, revisions, and other purposes authorized by the applicable agreement.

Ownership rights, licensing, publication permissions, portfolio usage, confidentiality, and permissions relating to identifiable individuals are governed by applicable project agreements, releases, and laws.

We will not rely solely on this Privacy Policy as authorization to publicly publish a client's private creative materials or an individual's likeness when separate authorization is required.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, maintain business and contractual records, resolve disputes, comply with legal obligations, and protect legitimate business interests.

Retention periods may differ depending on the type of information, contractual requirements, and applicable laws.

When information is no longer reasonably required, we will take appropriate steps to delete, de-identify, or securely dispose of it, subject to lawful retention requirements and technical limitations.

Data Security

We use reasonable administrative, technical, and organizational safeguards appropriate to the information we handle and the nature of our business.

These safeguards may include access controls, account authentication, permissions management, security updates, and protections provided by our technology service providers.

No method of electronic storage or transmission is completely secure. Therefore, we cannot guarantee absolute security.

Your Privacy Choices and Rights

Depending on your location and applicable law, you may have certain rights relating to your personal information, including rights to request access, correction, deletion, or information about how your data is processed.

You may contact us to submit a privacy-related request.

We may need to verify your identity before fulfilling certain requests. We will respond in accordance with applicable law and may retain information where legally permitted or required.

You may also withdraw consent for certain processing activities where consent is the applicable legal basis, subject to legal or contractual limitations.

Children's Privacy

Our website and general business inquiry services are not directed toward children under 13 years of age.

We do not knowingly solicit personal information directly from children under 13 through our general business website.

If we become aware that we have collected such information without legally required authorization, we will take appropriate steps to address it.

Photography and video projects involving minors may require separate parental or guardian permissions and appropriate contractual arrangements.

International Data Processing

Our service providers may process or store information in the United States or other countries.

Where applicable law requires additional safeguards for international transfers, we will take appropriate steps to implement them.

Third-Party Websites and Services

Our website, communications, or creative projects may contain links to third-party websites and platforms.

We are not responsible for the independent privacy practices of those third parties. We encourage visitors to review their applicable privacy notices.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our operations, services, technology, or legal obligations.

When changes are made, we will update the "Last Updated" date.

Where required by law, we will provide additional notice or seek renewed consent for material changes.

Contact Information

For questions about this Privacy Policy, privacy requests, or concerns about the handling of personal information, please contact: